General platform terms and conditions for Chrono24

Last Update: 12.7.2012


  1. Scope

    1.1Chrono24 GmbH, Haid-und-Neu-Str. 18, D-76131 Karlsruhe, Germany (hereinafter “Chrono24”) is the operator of Chrono24 online marketplace for quality watches (hereinafter “platform”). The following “general platform terms and conditions” apply to the free use of the platform.

    1.2The general platform terms and conditions can be downloaded and printed in the current version at http://www.chrono24.nl/info/agb.htm for the duration of the agreement.

  2. Contract

    Sending the online registration represents a legally binding offer to form a contract with Chrono24. The user shall be notified by e-mail of receipt of his/her registration enquiry. However, a visitor agreement shall not as yet come into effect. The user must activate his/her user account by clicking on the activation link. The user account will not become active until it is activated by Chrono24. A visitor agreement shall only come into effect when the user account is activated by Chrono24.

  3. Service Description

    3.1Chrono24 offers registered users the technical possibility of contacting watch sellers via the platform (section 5).

    3.2Chrono24 itself does not offer items for sale on the platform. Sellers’ ads retrievable on the platform do not represent any legally binding offer of sale to enter a purchase agreement, but are merely a non-binding invitation to the provider to submit offers of sale.

    3.3Any contractual relationships are exclusively between providers and the customer. Chrono24 is neither a representative nor envoy of the providers or customers. Even the fulfilment of contracts initiated through the platform is exclusively between the providers and the customers.

  4. Registration, User Account and User Information

    4.1Registration is only allowed for persons of unlimited legal capacity. Minors in particular may not register.

    4.2A current e-mail address and a password are required to register. The e-mail address and the password also serve as login details. Only one user account can be created with the same e-mail address. The e-mail address is also used for communication with Chrono24 and is essential for all contractually relevant correspondence between Chrono24 and the user.

    4.3The password is confidential and care must be taken to ensure that access to the user account is secure. Users are obliged to notify Chrono24 immediately if there are signs that a user account has been misused by third parties.

    4.4The user account is strictly personal. The user is not entitled without the express consent of Chrono24 to transfer the profile to a third party. Neither is the user entitled without the express consent of Chrono24 to enable third parties to access his/her user account using his/her login details.

    4.5The user shall in principal be liable for all activities that take place while using his/her user account. The user shall not be liable if he/she is not responsible for the misuse of his/her user account because there is no breach of the existing duty of care.

  5. Use of the Platform

    5.1Chrono24 provides free functions to registered users, which facilitate use of the platform, particularly the search for offers (e.g. notepad, chronography), and management of user accounts. Registered users can also enjoy improved communication with providers.

    5.2Chrono24 may change the use of the platform, or individual functions, or the scope in which individual functions can be used at any time.

    5.3Registration is free of charge.

  6. User Obligations

    6.1The user must refrain from any activity aimed at disrupting the operational aspects and technical infrastructure of the platform and/or overloading it. This particularly includes:

    • the use of software, scripts or databases in connection with the use of the platform;
    • automatic reading, blocking, overwriting, modification, copying of data and/or other content unless essential for proper use of the platform;
    • distribution and/or public display of any content from the platform without the approval of Chrono24.


    6.2Users may search for commercial offers on the platform solely by means of the search forms provided by Chrono24. Avoiding the search forms, particularly by using automated search software to access Chrono24’s databases, is not permitted when searching for offers.

    6.3Data and contents obtained or made accessible to the user through search queries or using the platform may not be used in full, in part or as extracts

    • to establish a personal database in whatever media format and/or
    • for commercial utilisation of data or to supply information and/or
    • for any other commercial use.


    6.4The user may not use the platform to send any messages with advertising content without the approval of the recipient (particularly spam).

    6.5The user shall notify Chrono24 without delay if any disruption occurs while using the platform or its functions. The same shall also apply if the user finds out that commercial offers or contents published by third parties clearly infringe prevailing law or third-party rights.

  7. Consumer’s Right of Cancellation

    Right of Cancellation

    Consumers have the following right of cancellation
    You may cancel your contractual acceptance in writing (e.g. letter, fax, e-mail) within 14 days without giving any reasons. The notice period shall begin on receipt of this notice in writing, but not before the contract is formed and not before we have fulfilled our duty to inform in accordance with Art. 246, section 2, in conjunction with section 1, paras. 1 and 2 of the Introductory Act to the German Civil Code (EGBGB), but not before we have fulfilled our duty in accordance with section 312g, para. 1, sentence 1 of the German Civil Code (BGB), in conjunction with article 246, section 3 of EGBGB. Timely despatch of notice of cancellation shall suffice to comply with the cancellation notice period. Please forward your cancellation to:

    Chrono24 GmbH, Haid-und-Neu-Str. 18, D-76131 Karlsruhe, Germany, e-mail: info@chrono24.com

    Consequences of Cancellation

    In the case of an effective cancellation, services received on both sides are to be returned, as are any derived benefits (e.g. interest). If you are unable to return the service that you have received from us in full or in part, or only in a deteriorated condition, you must compensate us where applicable. This may mean that you still have to fulfil the contractual payment obligations for the period until cancellation. Obligations to refund payments must be performed within 30 days. The notice period shall begin for you when you send your notice of cancellation and for us when we receive it.

    Your right of cancellation shall expire early if the contract is fully fulfilled on both sides at your express request before you have exercised your right of cancellation.

    End of Right of Cancellation
  8. Term of Contract, Termination, Blocking

    8.1The visitor agreement is for an indefinite period and can be terminated with immediate effect at any time.

    8.2The right of the parties to end the contractual relationship by means of extraordinary termination for good cause remains unaffected. A good cause for Chrono24 to terminate this agreement without notice is if the user persistently infringes his/her duties as stipulated in clauses 4.3, 4.4 or section 6 of this agreement.

    8.3In the event of a good cause that allows termination without notice, Chrono24 may at its discretion deny access to the user account instead of termination. Chrono24 may also block access if the user has not used his/her login details for a period of at least one year.

    8.4Termination will result in the user not having access to his/her user account.

    8.5Termination by Chrono24 shall be deemed valid, amongst other things, if the user is duly notified at the e-mail address that he/she has provided. Terminations by the user must be given in writing or by using the relevant function to delete the user account on the platform.

  9. Warranty and Liability

    9.1Chrono24 strives to provide and operate a non-disruptive and durable platform. This is naturally restricted to services over which Chrono24 has an influence. The user however acknowledges that full, uninterrupted platform availability is not technically feasible. Chrono24 is particularly at liberty to restrict access to the platform in full or in part, on a temporary or long-term basis, due to maintenance work, capacity considerations and due to other events outside the power of Chrono24.

    9.2Chrono24 does not in principal pre-check the contents and commercial offers posted on the platform. Chrono24 cannot therefore give an assurance that the information and commercial offers posted on the platform are correct, accurate, reliable, up-to-date, applicable and/or complete. There is no claim either that the contents and commercial offers as posted are free from defects.

    9.3Chrono24 is not liable in the case of an ordinary negligent infringement of obligations, which are not material obligations, whose initial fulfilment enables the due performance of the agreement and compliance with which the user may regularly depend upon.

    9.4Liability is excluded to the extent permitted by law for ordinary negligence of duty affecting the availability of the platform or its contents.

    9.5The above liability restrictions apply analogously in the case of damage caused by authorised agents, particularly partners. Chrono24 is not liable for the actions of users or other third parties. Neither do such third parties act as vicarious agents for Chrono24. Liability for indirect and consequential damages is – to the extent permitted by law – excluded.

    9.6The liability of Chrono24 for malicious intent, gross negligence, personal injury and pursuant to statutory regulations remains unaffected by the above liability restrictions.

  10. Data Protection

    Data protection is subject to Chrono24’s data protection policy.

  11. Right of Indemnity

    11.1The user shall hold Chrono24 and its staff and/or appointees harmless from all third-party claims in the event that a claim is asserted on account of purported or actual legal infringements and/or infringement of third-party rights in connection with use of the platform by the user.

    11.2The user shall undertake to reimburse Chrono24 all potential costs arising from a third-party claim. Reimbursable costs shall also include the costs of appropriate litigation and legal defence, which Chrono24 would incur to defend itself from third-party claims. In this case Chrono24 shall notify the affected user without delay of the legal defence measures to be taken.

  12. Final Provisions

    12.1If one or more provisions of the contractual provisions are or become inapplicable, this shall not otherwise affect the applicability of the other provisions.

    12.2The law of the Federal Republic Germany applies.

    12.3Chrono24 may change the contractual conditions at any time. The user shall be notified of changes by e-mail or by another appropriate means (e.g. online). The latest and binding version of the contractual provisions can be viewed and printed on the platform. In the event of a change to contractual provisions, the user shall have a special right of termination, which must be asserted in writing within 14 days of notification by Chrono24. In this notification Chrono24 shall refer separately to the significance of the user’s action.

    12.4Chrono24 is entitled to transfer this visitor agreement, including all additional agreements with all right and obligations, to a company of its choice. In the event that this agreement is transferred to another company, the user shall have a special right of termination, which must be asserted in writing within 14 days of notification by Chrono24. In this notification Chrono24 shall refer separately to the significance of the user’s action.