BANUS TIME SL

Commentaar van de koper:

Worst experience ever. Dont buy from him. Ordered full Rose Gold Audemars Piguet 26170 for 53K €. The Images were wonderful, the dealer even, and I quote: all perfect. I was confident because he had listed other high end so I paid promptly. After that is were the trouble began. He ailed so send and declare properly, therefore the package was hugely delayed, and I couldnt communicate with him because his English skills were very bad. In the end we had to arrange a Fedex special delivery at night, which came at 2AM because the package was 5 days late and I had to go into vacation the same day. So there was the problem of a wrongly declare package that caused the problems and he himself was unable to resolve the issue and didnt even try to do so. Then the issues continued...the packaging was to extremely poor that its beyond belief. He packages the wooden AP box just with one layer of the very fine bubble wrap. And on the box edges basically all wraps instantly burst, that means the wooden box is directly in contact with the surrounding. Every sane person knows thaf you cover a box into bubble wrap and and put it into a much larger box to protect it. This was not done here. I opened the package on camera and the box was shattered. It had one smaller damage and one completely shattered corner. He did not communicate at all from this point on. Everything was mediated through Chrono. So until here he have the wrong shipping that caused me 8-9 h being on the phone with chrono and fedex and the shattered box. But thats not all: The clasp of the watch was bent. No mention of that in the images or in his description. It was so bend, that while I operated it, one pin of the twin deployant broke. I asked at AP service what a new clasp costs and they said 7400€. Then I tried to laserweld it an an independent jeweler. He welded the pin perfectly and it is now better than before. Several other jewelers declined to work on an AP goldclasp. The bridge holding the pin is still bent. This cant be repaired. But the pin inself was reattached and it not bend anymore so its now in better condition that I got it in. I was quite happy with that, and was offered 2000€ refund. I wasnt ok with 2000€, I wanted 2370€ because the watch did have a good price but I wanted compensation for the fedex night shipping, which would have been 370€ (but I got it for free luckily, but the time was lost, I wanted that as compensation for my time). But on the last day I noticed another problem: The watch works only when being wound. When you spin the rotor, it doesnt work. It stops after a few minutes when you try to get it running simply by arm movements. So the Rotor isnt connected anymore to the caliber. I tested it 3x to confirm. In Germany, AP service on Chronograph cost 1581€. Box cost 624€, clasp 7400€, total damage 9605€. I returned the watch, got full refund. He instantly relisted for 65k€, still not mentioning any of the problems. Buyers BEWARE! I would give 0 stars if I could.