Prezioso Parma

Trusted Seller
Deze handelaar heeft een winkel waar u zijn producten kunt bezichtigen.
Aanbevelingen van andere Chrono24-handelaren: 6
Met kopersbescherming verkochte horloges: 160

4,9 van 5 sterren  |  Beoordelingen: 101

Beoordelingen in detail 

 4,8 Verzending
 4,9 Beschrijving
 4,9 Contact
95% van de kopers zouden deze handelaar aanbevelen.

Dit zeggen kopers over deze handelaar

ouder dan 30 dagen

Beoordeling van Audemars Piguet Chrono uit op 22. juli 2019


Audemars Piguet ...

Verzending
Beschrijving
Contact

Commentaar van de koper:

What was promised: -"basically new, perfect condition" -Hasn't been polished -Full set -AD service What was delivered: -Movement in need of immediate full service. -Seller changed their story from AD service to AD inspection. Even so, I would be very surprised if an AD inspection doesn't include checking how the watch runs. Papers from AD inspection were not presented. -Both case and bezel polished by an amateur. They sent pictures of the bezel, but since I couldn't tell for sure I asked. Seller claimed never polished. They later said they had mixed up watches when saying that. Case polishing was not clearly shown in pictures or communicated. -Some package material grade box instead of original boxes as promised. Seller claimed that had been communicated. It had not. Once I requested returning the watch seller sent messages that I should hurry the return. But once they received the watch they were not in a hurry at all to accept the return. It took Chrono24 intervention to get my money back. Initial shipping was excellent, but this delay drops that rating. Replying to messages was quick and mostly polite. Unfortunately being quick doesn't help much when replies are bad excuses.

Reactie van de handelaar:

Buona sera , 1 l’orologio era descritto come Usato e non come nuovo . 2Noi abbiamo accettato il ritorno da subito. 3 una volta ricevuto l’orologio noi abbiamo mandato al centro Audemars per controllare che non siano stati sostituiti dei pezzi originali , per questo abbiamo preso 4 giorni 4 lei con la scusa della revisione ha chiesto a noi un exstra sconto di 2500 euro , quindi si contraddice con se stesso , se voleva un exstra sconto questo è il modo peggiore per averlo . 5 abbiamo mandato 12 foto alla macro per farle notare i graffi e lei di comune accordo ha accettato l’ordine . Noi abbiamo operato come professionisti e adempiuto alle regole che Chrono24 è il mercato ci impone