Gem Financial Services

Trusted Seller
Met kopersbescherming verkochte horloges: 187

4,3 van 5 sterren  |  Beoordelingen: 145

Beoordelingen in detail 

 4,4 Verzending
 4,1 Beschrijving
 4,2 Contact
95% van de kopers zouden deze handelaar aanbevelen.

Dit zeggen kopers over deze handelaar

ouder dan 30 dagen

Bestelling niet afgerond

Beoordeling van Matthew T. uit op 13. februari 2024


Rolex ...

Contact

Commentaar van de koper:

We arranged a sale, but my follow-up questions weren't answered. So Chrono24 cancelled it for me. I just wanted some normal brightness pictures of the watch. I don't like to leave bad reviews, but this was my experience, unfortunately.

Reactie van de handelaar:

Unfortunately you committed to purchasing before asking any follow-up questions. Please refrain from making purchase requests prior to your requests being completed.

Bestelling niet afgerond

Beoordeling van oscar b. uit op 30. januari 2024


Tudor ...

De koper beveelt deze handelaar aan

Contact

Commentaar van de koper:

-

Beoordeling van Zdenek uit op 15. november 2023


TAG Heuer ...

Verzending
Beschrijving
Contact

Commentaar van de koper:

Watch was sold faulty - doesn’t keep time, in one hour it was -11minutes. So I spent USD $200 in taxes and foreign exchange fees and sending back and it wasn’t my fault!!! Very bad and expensive experience. Be aware that GEM is Pawn shop!!!

Beoordeling van Jonathan C. uit op 11. februari 2022


Oris ...

Verzending
Beschrijving
Contact

Commentaar van de koper:

Generally very bad communication from dealer, I was ignored multiple times when I was enquiring important questions on shipping, this lead to delay in delivery. My request for a proper box to store the watch to protect is was ignored, instead it was just wrapped in cheap bubble wrap, luckily the watch was unharmed. Overall it is a great watch and it will be appreciated on it's own, and the bad service will not be saved by it. If you like a particular watch, look for other dealers that care and will communicate better.

Reactie van de handelaar:

We apologize for your delay with customs. Fedex tried to reach you multiple times and their calls went unanswered leading to the delay time you referenced above. As noted in the description, this item did not come with a box or paperwork. We are glad you are enjoying the timepiece. But next time make sure you are aware on the logistics of placing an international order of high value.

Beoordeling van Earl A. uit op 15. maart 2021


TAG Heuer ...

Verzending
Beschrijving
Contact

Commentaar van de koper:

I offered a lower price than was advertised. They accepted, when they filled out the paperwork for shipping they over stated cost of watch and where it came from so I ended up having to pay extra for shipping that negated the saving of the price . Really cheap attitude to show towards a customer. Would not recommend dealing with them. Other reviews have the same problem.