The Sutor House
4,7 van 5 sterren | Beoordelingen: 480
Beoordelingen in detail
| 4,7 | Verzending |
|---|---|
| 4,6 | Beschrijving |
| 4,7 | Contact |
Dit zeggen kopers over deze handelaar
Beoordeling van Marty N. uit op 22. april 2024
Achtung Achtung Aviatore Black Steel White Dial Limited Edition Automatic 10 Pieces 48mm
De koper beveelt deze handelaar aan
Beoordeling van Marty N. uit op 22. april 2024
MoVas Watches MoVas Watches MoVas Exotica Twin Timer Limited Edition 10/25 Pieces Mechanical 48mm Titanium
De koper beveelt deze handelaar aan
Commentaar van de koper:
Great to deal with. Knowledgeable and accommodating. Hope tobwork with again
Beoordeling van Robert M. uit op 17. april 2024
Squale Squale 1521 COSC Certified Chronometer 500m Dive Watch 42mm June 2023 Complete
De koper beveelt deze handelaar aan
Commentaar van de koper:
Awesome experience. Great dealer to work with. Very responsive.
Beoordeling van Jürgen H. uit op 11. april 2024
Vintage VDB Vintage VDB P3 Polished 1 OF ONLY 5 MADE 46mm Swiss Automatic Black Sandwich
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van Roberto R. uit op 03. april 2024
Bell & Ross Bell & Ross BR 03-94 RS18 Renault Limited Edition 999 Chronograph DLC Titanium
Commentaar van de koper:
He shows clearly a grey watch, i didn´t like the watch, now he is trying to push back the refubd of my money
Reactie van de handelaar:
lets recap what has happened so far…Buyer agreed to purchase a watch from me…and he needed me to ship to a Hotel in the US because of his trip…I was extremely accommodating in to only agreeing to ship to your hotel, but also to make sure I shipped so that the package would arrive on the day he arrived…And I was the one who was proactive in obtaining all info necessary from him as he wasnt upfront about where or when he was staying until I asked him. Next, the day he received the watch he wanted to return it because “it’s not what he expected”…no real reason given…then he quoted the 14 day return policy…I gave him my return address so that he could process the return…However, he waited and wore the watch for a full week before he shipped the watch back…with no consideration for me or my business…on top of that, he shipped with the absolute slowest service possible…and at no time did he alert me that ge returned it, never forwarded tracking, zero communication until 3 days after it was delivered to my UPS suite…again, no consideration for me or my business… And still to this very moment he still has NOT opened or processed a return here with Chrono24…which is the very 1st step with any return…Chrono24 takes care of the refund…it comes from them and until you process the return with them, you will not receive your refund… To recap, I was extremely considerate for him and made all the necessary accommodations so that the delivery was made on the exact day he arrived…he has been extremely inconsiderate in keeping the watch a week after saying he was returning it, taking the slowest method to get the watch back to me, and still has not set up the return here on Chrono24… I would, AGAIN, suggest you open the return with chrono24
Bestelling niet afgerond
Beoordeling van Douglas T. uit op 01. april 2024
Cartier Cartier Roadster XL Chronograph Panda Dial 8 Carats GAI Certified Diamonds 49mm
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van Patrick H. uit op 01. april 2024
CWC CWC Very Rare CWC G10 Fatboy British Forces Circa 1980 Military Issue 36mm Quartz
De koper beveelt deze handelaar aan
Commentaar van de koper:
I’m absolutely delighted with the service I received from Sutor House. The watch I received is absolutely fabulous! The description of the watch matched exactly what I received, the packaging and shipping was excellent and the communication with the dealer was prompt, clear and accurate. I would not hesitate to deal with Sutor House again. First rate!
Beoordeling van Mat P. uit op 01. april 2024
Zodiac Zodiac Super Sea Wolf Compression Diver Automatic ZO9270 40mm 200m Diver White
De koper beveelt deze handelaar aan
Commentaar van de koper:
Great transaction. Fast shipment. Watch was exactly as described.
Bestelling niet afgerond
Beoordeling van Doug W. uit op 30. maart 2024
Benarus Benarus MORAY 47 TITANIUM RARE Slate BLUE DIAL 2000M DIVER SWISS AUTOMATIC 47MM
De koper beveelt deze handelaar aan
Commentaar van de koper:
Seller was very prompt in answering all questions. Even though the watch was already sold, he did offer other options.
ouder dan 30 dagen
Bestelling niet afgerond
Beoordeling van Joachim L. uit op 27. maart 2024
Hamilton ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van William L. uit op 27. maart 2024
Davosa ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
Good dealer fair price fast shipping
Beoordeling van Ricardo Z. uit op 17. maart 2024
Grand Seiko ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
I had a great experience. Great communication. The watch was in better condition than I expected based on the description. I would definitely recommend this seller.
Beoordeling van Blair B. uit op 11. maart 2024
U-Boat ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
Fantastic communication, seamless transaction, easy negotiation, watch is in excellent condition
Beoordeling van GIL C. uit op 09. maart 2024
Boschett ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van John N. uit op 08. maart 2024
UTS Munchen ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
great service Quick and informative.
Beoordeling van AW uit op 28. februari 2024
Doxa ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
From start to finish this was a great experience. Answered questions fast and shipped fast.
Beoordeling van Norman M. uit op 19. februari 2024
TAG Heuer ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
Great transaction.
Beoordeling van Dale M. uit op 13. februari 2024
Cartier ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
Very good service. Extremely quick shipping and very well packaged.
Beoordeling van Edward K. uit op 09. februari 2024
Zelos ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
Perfect as advertised, appreciate the watch.
Beoordeling van Erwan Jean Elisee l. uit op 06. februari 2024
Anonimo ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van Andrew R. uit op 30. januari 2024
Bremont ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
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Beoordeling van KCK uit op 30. januari 2024
Bell & Ross ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
Watch was delivered accurate to the photos and description. Communications was responded quickly. Shipping was fast and packaged well. Highly Recommend.
Beoordeling van Matthew uit op 30. januari 2024
Oris ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van Yianni G. uit op 15. januari 2024
Oris ...
Commentaar van de koper:
The dealer packaged and sent the wrong watch and he excuse was his age and his vision . Packaging and communication was good but I will give one star because they did send the wrong item . They did not pay attention and taking seriously their clients . Unless they are shipping 100s of watches everyday . I see no reason for mistake unless they tried to sell me the wrong watch
Reactie van de handelaar:
True I made a mistake and sent the wrong Oris…a watch priced $800 more than the watch he purchased. I agreed to pay for the return shipping and ship the correct watch as well. I also offered to include $100 bill when shipping the correct watch for my error…Buyer refused and received refund. Mistakes happen…buyer was rude and uncooperative.
Beoordeling van Bernie W. uit op 13. januari 2024
William Wood London ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van Michael M. uit op 11. januari 2024
Bremont ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
The owner was very responsive to my questions on a timely basis. He worked with me on some pricing issues. He was very cordial and pleasant to work with. I would certainly welcome working with him on further purchases.
Beoordeling van Bob M. uit op 28. december 2023
Zenith ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van Stavros A. uit op 20. december 2023
Deep Blue ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
-
Beoordeling van shepherd j. uit op 15. december 2023
Graf ...
Commentaar van de koper:
Once receiving, I had to take was in for repair. Battery, needed to be replaced, and it had a stripped screw sticking out the back
Reactie van de handelaar:
Buyer made false claims to try and get partial refund…I offered to accept a return for a full refund including shipping. Buyer refused, kept watch and left this review.
Beoordeling van Mike W. uit op 10. december 2023
Breitling ...
De koper beveelt deze handelaar aan
Commentaar van de koper:
Excellent!
Commentaar van de koper:
Very knowledgeable and accommodating! Greatctransaction